Get found
What Nephew learns
Which search, page, or review brings patients to the business.
What Nephew improves next
Give patients a fast answer, even when the office is closed.

Nephew for medical practices
Tell Nephew what you need off your plate. It learns the business, handles the work, and keeps you posted by text.
No new dashboard to learn. No card. No pressure.
One connected growth system
Nephew answers calls and texts, shares approved office info, books visits, and sends reminders. Your team has more time for patient care.
How Nephew helps medical practices
Nephew is a managed growth platform for medical practices. It supports local visibility, approved calls and scheduling, reminders, reviews, and patient follow-up while sending clinical, urgent, or sensitive questions to trained staff. It does not give medical advice.
Example business: Harbor Medical GroupNephew finds the next move and gets it done
Nephew keeps the customer story together for medical practices, then uses what happened to recommend the next useful Play.
Get found
Show up where people look
Website · Google (GBP + Map Pack + Local SEO) · AI visibility
Get booked
Answer, book, and get paid
Calls · Texts · Booking · Quotes · Payments
Build reputation
Earn reviews and repeat work
Follow-up · Reviews · Offers · Referrals · Social
See the whole customer story in one place.
Calls, Google, your website, payments, and reviews can share what happened, so the next step does not get lost.
What Nephew learns
Visits
New patient, follow-up, and routine care
Hours
Open times and office hours
Answers
Approved office and visit info
Handoff
When a person must step in
What Nephew can do next
Give patients a fast answer, even when the office is closed.
Use your visit types, hours, and booking rules.
Send reminders and offer open times to the right patients.

Built for the real workday
Patients call while your team is helping the people in the office.
A canceled visit may go unused when no one has time to call the wait list.
Hours, forms, and visit questions can fill the front desk all day.
Example
A new patient needs a visit this week. Tuesday at 10 and Thursday at 2 are open.
Offer both times.
They picked Thursday at 2. The visit is booked and the forms are sent.
The Nephew flywheel
Nephew keeps the whole customer story together, from the first search and question through the booking, work, review, and return. It uses what it learns to choose a better next Play.
Example business · Harbor Medical Group
One visit improves the next safe booking and follow-up.
The customer events are the proof. Nephew connects every signal. Each Play shows what it learned and what gets better next.

What Nephew learns
Which search, page, or review brings patients to the business.
What Nephew improves next
Give patients a fast answer, even when the office is closed.
What Nephew learns
What patients ask, what earns a yes, and where a good lead gets stuck.
What Nephew improves next
Use your visit types, hours, and booking rules.
What Nephew learns
The approved visit type, timing, follow-up task, and safe handoff to staff.
What Nephew improves next
Send reminders and offer open times to the right patients.
What Nephew learns
Who leaves a review, sends a referral, or comes back, and why.
What Nephew improves next
Request feedback only when approved and keep non-clinical follow-up from slipping.
★★★★★
That work now improves the next search, answer, booking, review, and return. Harbor Medical Group gets one connected growth system instead of tools that forget what happened.
Recommended for medical practices
Nephew picks the first work from what it learns about your business. These are three common starting points, not a fixed package.
See all 65 PlaysTurn More Leads Into Booked Work
Available firstConnects or sets up the right calendar, availability, service, and team so customers can book safely.
Turn More Leads Into Booked Work
Available firstConfirms, reminds, and helps customers reschedule instead of disappearing.
Keep Great Customers Coming Back
NextCatches complaints and service problems, routes sensitive cases, and confirms the customer is cared for.
Useful next reads
AI should not become your new job.
Nephew is one connected platform with your business knowledge, customer journey, tools, and Plays inside it. AI and real experts help run the work. Managing that mix is our job. You tell Nephew the outcome, set the boundaries that matter, and get a clear result back.

Your Growth Assessment
Before your call, Nephew reviews the business information you share so the conversation can start with your opportunities, not a generic product tour.
Questions from medical practices
Straight answers about what Nephew can handle for medical practice work, what stays with your team, and how handoffs work.
Yes. You can keep the number your patients know. You choose when Nephew answers and when a call goes to your team.
No. Nephew does not diagnose, treat, or give medical advice. It only shares the office and visit info you approve. Clinical, urgent, or sensitive questions go to your care team based on your rules. Your practice stays responsible for patient care and privacy rules, including HIPAA where they apply. Nephew never performs medical care.
Yes. Nephew can offer allowed times, book a visit, send forms, and help with simple changes.
Nephew is a managed growth platform built for local businesses. It gives the business one brain, 65 proven Plays, connected tools, AI, and real experts. You tell Nephew what you need off your plate. It does the work across search, your website, calls, texts, booking, follow-up, reviews, and more, then reports back.
Nephew can own work across your website, Google presence, calls, texts, leads, bookings, follow-up, reviews, ads, and more. It finds the right Play, handles the steps, works through the tools you already use when possible, and keeps you posted.
See the Nephew PlaybookNo. You can text Nephew like someone on your team. Ask for work, approve a choice, send a detail, or get an update in the same thread. The dashboard is there when you want a full view, but you do not have to live in it.
Nephew can send the call to your team, take a message, or ask the right person to call back.
No. You do not need to learn AI, write prompts, pick models, build bots, or run servers. Tell Nephew what you need in plain English. Managing the AI and software behind the work is our job.
Yes. Text Nephew in plain English and the same platform that knows your business can move the work forward. When a person should step in, you can reach our team in that same experience without starting over.
Nephew is a software platform with managed execution and human expertise built in. It is not a traditional agency running disconnected projects, and it is not self-serve software your team has to operate. The platform keeps the business knowledge, Plays, tools, work, and results connected while Nephew does the work with you.
No. An agency usually sells people, projects, and reports. Nephew is a persistent growth platform that learns the business, connects the customer journey, runs repeatable Plays, measures what changed, and gets smarter over time. Real experts are built into that platform for strategy, quality, and hard calls.
Start with your website or Google Business Profile. Nephew checks what customers can see, points out the clearest gaps, and helps you choose a time to talk through what is worth fixing first.
Nephew checks your website, Google presence, reviews, competitors, search and AI visibility, and how easy it is for a customer to call or book. It shows what it found, which gaps look worth fixing, and why. Any estimate is clearly labeled and only used when the data supports it.
No. Share your website or Google Business Profile and let Nephew do the first round of homework. A few basic details help us find the right business and prepare for the call.
We show you what Nephew found, then learn what the internet cannot tell us: your goals, lead flow, close rates, capacity, tools, and biggest headaches. You leave with clear priorities, the first Plays we recommend, and a plain explanation of what Nephew could handle.
Yes. We can show the parts of Nephew that fit your needs, such as how it handles a call, follows up with a lead, or plans the next growth Play. The goal is to make the recommendation real, not give you a generic software tour.
We do the setup with you. Nephew learns the basics of your business and works around the systems you already use when possible. Simple Plays can start quickly. Phone systems, custom tools, and new websites take more time because we test them first.
No. Your phone number, website, accounts, and customer data stay yours. Nephew works with many tools you may already use. We check your tools with you before work starts.
General AI agents can be powerful, but they still give you an AI to direct, check, and manage. Nephew is built to own local-business growth work. It knows the Plays, connects the steps, handles the messy middle, and brings in a Nephew Expert when human judgment helps.
Those tools can give technical users more control over models and cost. They also put the setup, hosting, updates, security, tools, prompts, and troubleshooting on you. Nephew is for owners who want the business result without running AI infrastructure.
Our goal is the opposite. Nephew sits above the models. When better or cheaper AI becomes available, Nephew can use it where it helps. That means AI progress can make Nephew better and cheaper instead of making you rebuild your business around a new bot.
Yes. Nephew is built to be a managed partnership, not just software. A Nephew Expert can own the assessment, strategy, priorities, quality, and ongoing growth plan while Nephew handles the work underneath.
No. Calls are only one Play. Nephew can also work on your website, Google presence, leads, follow-up, reviews, ads, and more. It recommends the work based on what it learns about your business.
Nephew uses the business facts, permissions, and rules you approve. If it is not sure, it can ask a question, send the call to a person, take a message, or wait for you. You choose the boundaries.
You set the boundaries. Nephew can recommend what should happen next, while you decide what it may do automatically, what needs your approval, and how much it can spend.
Pricing is custom. We first learn the business, find the work worth doing, and understand what the opportunity may be worth. Then we give you a clear quote before anything starts.
See how pricing worksYes. Powerful AI can burn through a lot of usage when it is left running on every step. Nephew is built to avoid that. Hard jobs can use powerful AI. Simple repeat jobs can use cheaper models or normal software. We put limits around the work and keep cost in the decision.
The goal is not to use more AI. The goal is to make or save more money than the work costs. Nephew starts with the Growth Assessment, recommends the work with the best case for value, and keeps measuring what changed.
No. Early Nephew engagements are month to month with no long-term commitment. We want Nephew to earn the job by doing useful work and showing measurable progress.
Nephew shows the work it completed and the business results it can measure, such as calls answered, jobs booked, money collected, and time saved. Some Plays can help quickly. Search, reviews, and other growth work take steady execution and time.